contact us
we actually read and respond
what to email us about
orders & shipping
order status, tracking issues, damaged/lost packages, delivery problems
include your order number if you have it
returns & refunds
30-day money-back guarantee. product didn't work for you? email us.
no need to ship it back, just tell us what happened
product questions
ingredients, dosing, stacking products, third-party testing, COAs
check the FAQ first, it might already be answered
wholesale & partnerships
gyms, retailers, influencer collabs (if you're not annoying)
include details about your business/audience
feedback & suggestions
new product ideas, website issues, things we could do better
we actually want to hear this
everything else
whatever doesn't fit above. we'll figure it out.
social media (eventually)
we're working on it. for now, email is best.
what to expect
response time
24 hours or less (monday-friday). weekends might take longer.
who responds
actual humans from the team. no chatbots. no copy-paste responses.
tone
same as the website. casual, honest, helpful. we're not corporate robots.
resolution
we'll fix it or make it right. no 20-question interrogations.
mailing address
for returns (if you insist on shipping back), legal stuff, or love letters:
bruh! duh![Your Address Line 1]
[Your Address Line 2]
[City, State ZIP]
seriously though, email us first. way faster.